The Countdown is On! One Month Until the Optimum Technology Innovation Summit
In just one month, Optimum will welcome employees, vendor partners, and industry thought leaders to our annual Technology Innovation Summit, a moment that reflects just how far we’ve come in our transformation journey, but more importantly, where we’re headed next.
Optimum has been working feverishly to accelerate the transformative work being done across our company to evolve our product set, reimagine how we operate, and build tools for the future. This is all being done to keep our customers at the center of everything we do. To innovate, build, and advance based on their changing needs and habits – a commitment that Team Optimum is undergoing alongside our partners and peers across the industry.
At the heart of this commitment is our unique focus on innovation, and the Technology Innovation Summit demonstrates just this. It is more than an event – it’s a real-time reflection of momentum in action.
Collaboration in Action
This year’s summit will spotlight five strategic tracks: Product Innovation, Tools & AI, Call Center Evolution, Field Services, and Cybersecurity. Together with our partners, including Cognizant, Apex, Infosys, Nokia, Ribbon, Salesforce and more, we will be diving into these subjects to celebrate the innovation already at play while crafting technological solutions that accelerate our transformation journey.
The summit will demonstrate how we are pushing boundaries, transforming customer interactions, and leveraging new technologies like AI as a foundational driver of our next chapter. Together, we will work towards initiatives that move us closer to becoming leaders in this truly modern, digital-first industry and create a unique space for co-creation – whether that be through technology demos, speaking sessions, or workshops, to harness innovation that creates long-term value for our customers and business.
Fueling Internal Innovation: The Employee Hackathon
Innovation starts with our people, and the return of our employee-led hackathon is a testament to that belief. This high-energy session, a favorite among summit attendees, will challenge cross-functional teams to solve real business problems, develop new ideas, and pitch solutions that have the potential to scale across the organization.
The hackathon is hands-on, high-impact, and represents the culture we’re building: one where experimentation is encouraged and bold thinking is rewarded. That’s what sets Team Optimum apart and makes us the #BestTechTeam in the business.
Driving Our Transformation Forward
This summit isn’t just about technology – it’s about transformation. It’s about how, as an industry, we’re becoming faster, smarter, and more connected to our employees, our partners, and most importantly, our customers. Every conversation, whether it be among employees, leaders, or partners, will reflect our shared purpose: to deliver innovative experiences that meet the evolving needs of our customers and communities.
Being only a month out, the future appears closer than ever. Stay tuned for more as we gear up for a summit that promises to move us even further into our next era of growth and innovation.
Luciano Ramos
Chief Product & Technology Officer, Optimum