L-R: Optimum’s new retail store in Tyler, Texas; photo of ribbon-cutting ceremony. Credit: Optimum

TEXAS (September 13, 2022) –  Optimum, the local provider of internet, mobile, TV and phone services, today announces the opening of its second retail store in Tyler, Texas located at 1847 Troup Highway in the Green Acres Shopping Center.

The new state-of-the-art retail store offers a modern and interactive in-store experience where customers can explore the complete line of Optimum connectivity offerings, including Internet, Smart WiFi 6, Mobile, TV and home phone services. Customers who visit the store can also register for service, shop the latest mobile devices and accessories, pay bills, and receive assistance from a retail associate.

To celebrate the store opening, Optimum recently hosted a ribbon-cutting ceremony with the Tyler Area Chamber of Commerce and other local guests.

“We are excited to open a brand-new Optimum store in Tyler where customers can explore our advanced suite of products and services, including Optimum Internet and Optimum Mobile, and receive expert support and guidance from our retail teams,” said Jonah Pollack, Vice President of Retail Sales at Optimum. “We look forward to providing an elevated in-store experience while helping more residents and businesses with their connectivity needs at our new retail location.”

“The Chamber is thrilled to support Optimum’s expansion in Tyler with the opening of a second retail store providing local residents and businesses an additional location to learn about Optimum’s products and services and receive in-person support,” said Henry Bell, President of the Tyler Area Chamber of Commerce. “Optimum’s retail expansion is yet another example of how the company has continuously demonstrated their commitment to serving the Tyler community.”

Commitment to Tyler

The new Optimum retail store underscores the company’s ongoing commitment to Tyler, which includes plans to invest millions of dollars to build out a 100% Fiber Internet network in the city. The company is on track to begin its Optimum Fiber network build this year so it can begin delivering fiber internet services to residents and businesses in the region.

Store Information

Customers can visit Optimum’s two Tyler store locations for support regarding their Optimum service.

1847 Troup Highway, Suite 300, Tyler, TX 75701

Open: Monday - Saturday from 9 a.m. - 6 p.m.,

Sunday from 11 a.m. - 5 p.m.

4949 South Broadway, Tyler, TX 75702

Open: Monday - Saturday from 9 a.m. - 6 p.m.

Closed: Sunday


About Optimum
Optimum is a brand of Altice USA, one of the largest broadband communications and video services providers in the United States, delivering broadband, video, mobile, proprietary content and advertising services to nearly 5 million residential and business customers across 21 states. The company operates a4, an advanced advertising and data business, which provides audience-based, multiscreen advertising solutions to local, regional and national businesses and advertising clients. Altice USA also offers hyper-local, national, international and business news through its News 12, Cheddar News and i24NEWS networks.