Website Terms of Use

This website is owned and operated by CSC Holdings, LLC ("Optimum" or "us"). We use the term "visitor" to refer to any person or entity, including an Optimum Subscriber, who accesses any part of the website for any amount of time through any means. This Website Terms of Use ("Agreement") informs visitors of the rules and policies that govern this website. By accessing this website, you agree to these Terms of Use. This Agreement includes Optimum's Customer Privacy Notice which is incorporated herein by this reference.

Please note, other websites owned and operated by Optimum may have different or additional terms of use, privacy notices or other terms and policies. If you are also a Subscriber of any of Optimum's cable television services (such as Optimum TV), our high-speed Internet services (such as Optimum Internet), our voice services (such as Optimum Phone), or any other Optimum cable or communication service, we encourage you to review the separate terms of use agreements for those services at: https://www.optimum.com/terms-of-service. Optimum's other services are governed by those separate privacy notices and agreements.

We may update this Agreement from time to time. You will be notified of any such changes to this Agreement by posting notice of such changes on the website, or sending notice via e-mail or postal mail. Your continued use of the website (other than the page on which we post this Agreement) following notice of such change, modification or amendment shall be deemed to be your acceptance of any such modification. Unless otherwise specified, such changes shall be effective when they are posted. If you violate or do not agree with these Terms of Use, or any of our posted policies, guidelines and other requirements, you are prohibited from accessing any part of this website.

 

Visitor Information

All information gathered from visitors by this website will be governed by our Customer Privacy Notice.  If there is a conflict between the terms of this Agreement and our Customer Privacy Notice, the terms of the Customer Privacy Notice will prevail.

Visitors and Subscribers are responsible for providing accurate, timely and complete information to us and our operational and promotional providers, partners, sponsors, agents and affiliates in connection with a visitor's participation and/or use of this website. Your membership and/or participation in our website activities will be canceled without notice if, at any time, we discover that you have provided false information. Optimum, its operational and promotional providers, program producers and promoters, parents, partners, affiliates, subsidiaries and sponsors are not liable or responsible for any claims relating to any inaccurate, untimely, false or incomplete information provided to us or from a visitor's failure to fully comply with any provision of this Agreement.

Visitors and/or Subscribers may be issued or required to select a user name, password, or other security item (collectively, "credentials") for certain website access and features. You are responsible for maintaining the confidentiality of your credentials and any other registration information and may not disclose them to third parties or permit third parties to use them on your behalf.  You may not issue a subaccount or credentials to any person or entity with whom you do business or from whom you are to receive goods or services, and you may not issue credentials to anybody who assists such a person or entity.  You may not permit third parties to observe your logging into the website or to collect information about the login process. You agree not to observe, navigate through or otherwise access this website through any software, engine, tool, agent, device, mechanism or automated means (including spiders, robots, crawlers, data mining tools or the like) other than manually operated, unmodified, generally available third-party web browsers that provide accurate and complete User-Agent information in the HTTP header, such as Safari, Firefox, Chrome and Internet Explorer.  You may not access the website using a third party's credentials or by concealing your true IP address.  You may not access the website to determine whether a third party holds any type of account or to learn about or verify information about the account.  In the event of a conflict between these Terms of Use and the website's robots.txt file, the more restrictive of the two shall apply.  You may not access the website if we request or have requested that you refrain from such access.  You may not permit a third party to engage in any activity from which you yourself are barred by these Terms of Use.

You agree to immediately notify us of any unauthorized use of your credentials, including, but not limited to your password or other registration information and further agree to indemnify and hold Optimum, its parents, affiliates, subsidiaries, operational providers and partners harmless for any improper or illegal use of your password or registration information.

If necessary, and in accordance with applicable law, Optimum will cooperate with local, state and/or federal authorities to protect our website, visitors, parents, partners, affiliates, subsidiaries and operational and promotional providers or to prevent unauthorized use of the website.

 

Website Content

This website contains materials supplied by Optimum and its affiliates, parents, and subsidiaries, as well as other sources, such as third party operational and marketing partners, and is protected by copyrights, trademarks, servicemarks, patents, trade secrets, or other proprietary rights and laws. Although we try to ensure that the Material on this website is accurate and error-free, from time to time the Materials may include inaccuracies or typographical errors. We are not responsible for any such inaccuracies or errors. We reserve the right to make changes and update any material and/or information contained on this website without prior notice.

Except as expressly authorized by Optimum, visitors may not modify, copy, reproduce, republish, upload, post, transmit, distribute, sell, license, rent, publicly display or perform, edit, adapt or create a derivative work of, in any manner, any material, content or design elements obtained from this site, including code and software (collectively, the "Material").

Use of the Material for any purpose not expressly permitted in this Agreement is prohibited. As noted above, reproduction, copying, or redistribution for commercial purposes of the Material on this site is strictly prohibited without the express written permission of Optimum.

Visitors are also prohibited from framing any page of Optimum's website or linking to any other page except Optimum's homepage without the express written permission of Optimum. For information on requesting such permission, please send a written request to Optimum at 1111 Stewart Avenue, Bethpage, NY 11714-3581; Attn: Webmaster. Decisions to grant or deny permission are within the sole discretion of Optimum.

 

Visitors' Submissions

Any non-personal information you provide to us by e-mail, including, but not limited to, feedback, data, answers, questions, comments, suggestions, plans, ideas or the like, shall be deemed to be non-confidential and we assume no obligation to protect such non-personal information contained in the e-mail from disclosure. The submission of non-personal information to us shall in no way prevent the purchase, manufacture or use of similar products, services, plans and ideas or the like by Optimum, its parents, affiliates, subsidiaries or operational providers for any purpose, and Optimum, its parents, affiliates, subsidiaries and operational providers shall be free to reproduce, use, disclose and distribute such information to others without liability or restriction.

 

Copyright Infringement Claims

Optimum's Copyright Infringement Policy is incorporated herein by this reference.

 

Termination

In addition to triggering other legal and contractual consequences, any conduct that violates this Agreement, or any additional posted policies, guidelines or other requirements, in any way may result in the suspension or termination of the visitor's and/or subscriber's registration to the website, in Optimum's sole discretion.

 

Choice of Law and Forum

This website is originated and located in the United States, and this Agreement shall be governed by and construed in accordance with the laws of the State of New York, excluding its conflicts of law rules. Any dispute arising out of or relating to this Agreement or your access or use of this website will be subject to the exclusive jurisdiction of the courts located within the state of New York, and you hereby submit to the personal jurisdiction of such courts. If any provision in this Agreement is held invalid or unenforceable, that provision shall be construed in a manner consistent with applicable law to reflect the original intent of the provision, and the remaining provisions of this Agreement shall remain in full force and effect.

 

Third Party Links

This website may contain links and pointers to other sites and resources on the Internet controlled by third parties. These links are provided solely as a convenience to our visitors and do not constitute an endorsement by Optimum, its parents, affiliates or subsidiaries of any third party resources or content. Links do not imply that Optimum sponsors, is affiliated or associated with, or otherwise recommends, certifies or endorses the third party link or site. Any concerns regarding external links or websites should be directed to the respective website administrator or system operator. Optimum reserves the right, in its sole discretion, to terminate links with any third parties or other websites that it deems inappropriate or inconsistent with our website.

 

Indemnification

You agree to indemnify and hold harmless Optimum, its parents, affiliates, subsidiaries, operational or promotional providers, program producers, sponsors, and partners from and against all liabilities, claims, damages and expenses, including attorney's fees, arising out of your use of this website, or your violation or alleged violation of these Terms of Use.

 

Disclaimer of Warranties

This website is provided "AS IS." You agree that your use of this website is at your sole risk. Optimum does not warrant, either expressly or by implication, the accuracy of any Materials or information provided on the site or their suitability for any particular purpose, and expressly disclaims all warranties, including, but not limited to, warranties of merchantability or fitness for a particular purpose. Although the information provided to visitors on this site is obtained or compiled from sources we believe to be reliable, Optimum cannot and does not guarantee the accuracy, validity, timeliness, completeness or reliability of any information or data made available to visitors or its suitability for any particular purpose.

Neither Optimum, nor any of its parents, partners, affiliates, subsidiaries, members, directors, officer, employees, agents, operational or promotional providers, program producers or sponsors are liable or shall have responsibility of any kind to any visitor for any loss or damage that a visitor incurs in the event of (i) any failure or interruption of this site; (ii) any act or omission of any third party involved in making this site or the data contained herein available to visitors; (iii) any other cause relating to a visitor's access or use, or inability to access or use, any portion of this site or Materials on this site; (iv) any visitor's interaction or submissions on the website, including, but not limited to, resume or employment submissions or dialogue between hosts; (v) or from any visitor's failure to comply with this Agreement, whether or not the circumstances giving rise to such cause may have been within the control of Optimum or any vendor providing software, services or support. In no event will Optimum, its parents, partners, affiliates, subsidiaries, members, officers or employees be liable to any visitor for any direct, special, indirect, consequential, or incidental damages or any other loss or damages of any kind even if Optimum, its affiliates or any other party has been advised of the possibility thereof.

Please be advised that once you leave our website, your use of the Internet will be governed by the terms of usage agreements and privacy policies, if any, of the particular website that you are accessing, including those of our operational providers, advertisers, vendors, sponsors and promotional partners. Optimum, its parents, partners, affiliates, subsidiaries, members, directors, officers, employees and agents will not be responsible or liable for the content, activities, or privacy practices of the other websites, or any loss or damage that could result from leaving our website.

 

Effective: August 1, 2022